Nurse Educator Teams

Our teams consist of those with experience and the skill set to drive sales and build relationships. Our Nurse Education Program focuses on brand awareness, compliance, and patient communication. Our teams understand the dynamics involved in effectively educating healthcare professionals on new and existing brands. Our people have experience with access strategy and help maneuvering through compliance and reimbursement.

With our model you have the ability to expand into new, existing, or outlying territories. We have a proven track record of successfully promoting over-the-counter, prescription, and medical device products across the United States.

MLS Teams

Our MSL's are key in providing a scientific bridge between biopharma and healthcare professionals. They have advanced scientific training and academic credentials, PA, NP, or PharmD. Our MSLs are experts at establishing and maintaining peer-peer relationships with Key Opinion Leaders (KOL's). Their role pre, during, and post is essential. This non-promotional perspective allows them privileged access to healthcare professionals, and helps maintain trust and credibility. It is vital to ensure these interactions remain compliant and firmly non-commercial.

In Servicing

Our teams of in-servicing reps have become experts at working with our clients to ensure hospital staff are properly trained on a product. Our capabilities range from a team of 5 to a team of 75 experienced reps. Our team formulates, implements, and evaluates current procedures for a facility wide in-service program. We work with hospital staff and ensure the master schedule supports the role out. We will also provide and or arrange for facility wide orientation and ongoing training programs/in-service competencies.

Product Conversion

Following a roadmap for the successful conversion of a product is key. Implementing a conversion in any clinical category can be difficult and complex. We've found there are two components necessary for a successful evaluation and conversion, a clinical focus team and a logistical/supply chain focus team. By working cross-functionally, the two teams will develop and manage the conversion process by identify the opportunity, planning the evaluation, executing the evaluation process, and transitioning to the new product.

Clinical Specialists

Our CS Teams work closely with our clients sales reps. They identify training needs within each assigned account and execute necessary activities. They identify non-adopters in assigned accounts and employ a consultative selling strategy to convert them into adopters. This includes consulting and collaborating with customer to uncover their specific needs and identify working solutions. They also develop and execute strategies in conjunction with Territory Sales Manager to drive consumable utilization that aligns with sales projections

OR Case Coverage

Our coverage teams are responsible for providing case coverage and technical support in the operating room, surgery centers, or Dr's office. They are able to Identify training needs and non-adopters in assigned accounts and communicate back to the sales rep. They develop relationships with multiple call points during frequency of contact visits E.g.; Physician, Management, Tech, RN, education, Bio-Med etc. and ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction.

Marketing Reps

In this role we combine the clinical specialist with the service support rep. These specialists understand the importance of building relationships, educating staff, and cross selling against a competitor's product. Having the ability to present the value proposition and the disease state, is what makes these reps unique in this field force support space. This model allows brands to establish/reestablish their value as a source of high quality information, and at the same time provide better service with a broad reach.