For Professionals

JOB DESCRIPTION:

The Clinical Specialist position will promote and support the client during ENT surgical procedures. This is a PRN/1099 role. The Clinical Specialist will do on-site support of the client’s devices during the surgical procedures within major US hospitals having close interaction with surgeons. Additionally, the Clinical Specialist is responsible for any follow-up, device support, troubleshooting, customer service and education as required.

*Position based out of Boston, MA and occasionally in other US regions. Must be able to travel, including overnights if necessary.

RESPONSIBILITIES:

• Provide technical support to surgeons and OR staff before, during and after cases
• Interact one-on-one with leading surgeons and hospital stakeholders in key accounts
• Train surgeons and staff on the product, in-person and remote
• Collect and report data from surgical cases – written, oral and procedures videos
• Develop training protocols and best practices, as well as educational materials
• Support publication of white papers, scientific presentations, and marketing materials
• Provide remote and on-site troubleshooting support to clients
• National case support / travel as needed
• Fulfill quarterly objectives / activities

 

QUALIFICATIONS & REQUIREMENTS:

• Minimum 2 years working in the Operating Room – Required
• Clinical experience in ENT or Otolaryngology – highly desired
• Bachelor’s Degree –  Required, Sciences or Medical degree preferred
• Ability to be on time and prepared for each case deployed
• Strong relationship and consultative selling skills
• Strong interpersonal and customer service skills
• Strong analytical, oral, and written communication skills
• High attention for detail and excellent follow through
• Demonstrate effective time management skills and administrative capabilities
• Ability to adapt and willingness to change
• Personifies client’s mission, vision and values
• Proficient in Microsoft Office applications including Word, Excel and Power Point
• Position will support cases mainly in the Midwestern US region, and occasionally in other US regions, as required
• Required travel of 50%-75% by automobile, plane or other forms of transportation; 30% overnight
• Must have valid driver's license and active vehicle insurance policy
• Willingness to work a flexible schedule and overnight when needed
• While performing the duties of this job, CS is regularly required to sit, stand, walk, talk, and hear; up to 8 hours per day.
• Must be able to pay for expenses and submit receipts for reimbursement since travel is required.

 

 

JOB DESCRIPTION:

This is a per diem/1099 Clinical Specialist/Clinical Educator role. The Clinical Specialist will promote and support clinical education of the company’s medical device to current and potential customers. You will educate and implement the medical device at customers’ sites, performing evaluation of the radiation reduction device in the cath lab or interventional radiology (IR) settings.

*Must be able to travel for 3 day assignments throughout the US

RESPONSIBILITIES:

• Perform product field training and in-services for customer clinicians.
• Partner with sales team to present sales demonstrations
• Maintain successful execution of evaluation trials and implementations
• Ensure customer needs are met and/or exceeded

 

REQUIREMENTS:

• Bachelor’s degree and/or 2+ relevant years of cath lab or IR tech experience
• Strong clinical and industry background with an in-depth understanding of the cath lab or interventional radiology
• Ability to effectively communicate verbally and in writing
• Ability to mobilize, lift and assemble device components
• Teaching and technical device training education experience
• Ability to positively represent company and build strong relationships
• Team orientation with effective leadership abilities
• Energetic with a willingness to work long hours and extensive travel
• Time management skills with an ability to maintain numerous priorities and meet established deadlines
• Self-motivation, taking on additional responsibilities without being asked and managing priorities with minimal supervision
• Good documentation practices and analytical skills
• Good working knowledge of Microsoft Office Suite
• Must have a reliable car to drive to and from In-service locations if local assignment, or able to travel for assignments.
• Must be able to stand and walk for long periods of time.
• Must have flexible schedule to meet in-service coverage needs. Will have advance notice of need.
• Must be able to pay for expenses and submit receipts for reimbursement since travel is required.

 

JOB DESCRIPTION:

This is a per diem/1099 Clinical Specialist/Clinical Educator role. The Clinical Specialist will promote and support clinical education of the company’s medical device to current and potential customers. You will educate and implement the medical device at customers’ sites, performing evaluation of the radiation reduction device in the cath lab or interventional radiology (IR) settings.

*Must be able to travel for 3 day assignments throughout the US

RESPONSIBILITIES:

• Perform product field training and in-services for customer clinicians.
• Partner with sales team to present sales demonstrations
• Maintain successful execution of evaluation trials and implementations
• Ensure customer needs are met and/or exceeded

 

REQUIREMENTS:

• Bachelor’s degree and/or 2+ relevant years of cath lab or IR tech experience
• Strong clinical and industry background with an in-depth understanding of the cath lab or interventional radiology
• Ability to effectively communicate verbally and in writing
• Ability to mobilize, lift and assemble device components
• Teaching and technical device training education experience
• Ability to positively represent company and build strong relationships
• Team orientation with effective leadership abilities
• Energetic with a willingness to work long hours and extensive travel
• Time management skills with an ability to maintain numerous priorities and meet established deadlines
• Self-motivation, taking on additional responsibilities without being asked and managing priorities with minimal supervision
• Good documentation practices and analytical skills
• Good working knowledge of Microsoft Office Suite
• Must have a reliable car to drive to and from In-service locations if local assignment, or able to travel for assignments.
• Must be able to stand and walk for long periods of time.
• Must have flexible schedule to meet in-service coverage needs. Will have advance notice of need.
• Must be able to pay for expenses and submit receipts for reimbursement since travel is required.

 

RESPONSIBILITIES

• Provide case coverage support to Physicians, Hospital Staff, and other Healthcare Personnel to ensure proper and optimal use of the Uterine Ablation System.
• Able to cover cases in local area and surrounding areas within 100 mile radius.
• In conjunction with Territory Sales Manager, provide case and clinical support during product evaluations to prospective customers. 
• Keep current on all product literature and industry developments 
• Ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction. 
• Report customer inquiries, complaints, and service requests within 24 hours of being notified. 
• Complete all required reports weekly. 
• Comply, meet, and abide by all territory healthcare facility vendor credentialing polices.
• Must have flexible schedule on weekly basis to cover cases as requested by area rep.
• # of cases per week varies based on territory need.

PREFERRED QUALIFICATIONS

• Bachleor’s Degree, RN, Physician Assistant or Certified Medical Technician, Surgical Scrub Tech
• Two years of medical device or Operating Room experience, preferred
• Gyn/Surg related experience, preferred
• Strong verbal communication skills

 

 

RESPONSIBILITIES

• Provide case coverage support to Physicians, Hospital Staff, and other Healthcare Personnel to ensure proper and optimal use of the Uterine Ablation System.
• Able to cover cases in local area and surrounding areas within 100 mile radius.
• In conjunction with Territory Sales Manager, provide case and clinical support during product evaluations to prospective customers. 
• Keep current on all product literature and industry developments 
• Ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction. 
• Report customer inquiries, complaints, and service requests within 24 hours of being notified. 
• Complete all required reports weekly. 
• Comply, meet, and abide by all territory healthcare facility vendor credentialing polices.
• Must have flexible schedule on weekly basis to cover cases as requested by area rep.
• # of cases per week varies based on territory need.

PREFERRED QUALIFICATIONS

• Bachleor’s Degree, RN, Physician Assistant or Certified Medical Technician, Surgical Scrub Tech
• Two years of medical device or Operating Room experience, preferred
• Gyn/Surg related experience, preferred
• Strong verbal communication skills